TownScribe
The Essential ADA Compliance Solution for Small Municipalities
Municipal Website ADA Compliance: The Title II Deadline Solution
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Municipalities with a population under 50,000 must achieve full compliance by April 26, 2028.
For small towns, legacy public websites are an escalating compliance crisis. Most are built on fragile, always-on database architecture that crashes under traffic surges during severe weather emergencies. They feature thousands of unindexed, non-compliant PDF documents, broken search functions, and manual publishing workflows that invite federal audits, civil lawsuits, and administrative burnout.
City clerks and IT directors are expected to keep records accurate, searchable, and legally secure without an enterprise IT budget or technical safety nets.
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Your town’s website, public records, and digital public notices must be fully accessible, searchable, and built to serve.
Government information shouldn’t be hard to access — or an active legal liability. Under the Department of Justice (DOJ) Title II ADA ruling, state and local governments face a hard federal deadline to bring all digital services, online public portals, and archived documents into strict compliance with WCAG 2.1 Level AA standards.
The fast-approaching compliance deadline leaves zero margin for error. TownScribe is designed to help you solve every layer of this mandate. We replace vulnerable legacy sites with a static-edge Resiliency OS delivered through hands-on engineering and ongoing compliance support designed to protect your town long past the 2028 deadline.
Meet Your New Digital Front Door
TownScribe is a turnkey digital government platform designed specifically for small- and mid-sized municipalities.
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We combine modern web infrastructure with a predictable, managed service model to handle the heavy lifting.
Accessible by default: Built around WCAG 2.1 AA accessibility standards with automated publishing guardrails.
Searchable public records: Transform fragmented archives and hard-to-navigate PDF collections into organized, searchable civic data.
Simple publishing workflows: Easily publish meeting agendas, minutes, ordinances, notices, and budgets without wrestling with complicated software.
Resilient edge infrastructure: Keep public information online and lightning-fast during traffic surges, severe weather, and local emergencies.
Built for 21st-Century Realities
Today’s local governments face mounting, complex challenges that legacy municipal software was never built to handle. From intensifying climate change impacts and severe weather events to increased digital threats and emergency public safety surges, small towns need infrastructure that won't buckle under pressure.
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Climate & Emergency Readiness
Traditional server-based municipal websites routinely crash under traffic spikes when residents flood the site for critical updates. TownScribe’s high-performance architecture guarantees 99% uptime and lightning-fast speeds.
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Sustainable Digital Operations
TownScribe offers alternatives to the constant energy drain of idle, always-on database servers. By leveraging efficient static-edge hosting, we dramatically reduce computational overhead and carbon footprints compared to bloated legacy platforms.
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Radical Transparency & Inclusion
TownScribe ensures that vital information— from emergency evacuation notices to public records—remains fully open, searchable, and ADA-compliant for every resident, honoring local language needs and bridging technical barriers.
Transparent Investment & Pricing
No hidden enterprise fees or confusing modular add-ons. Our straightforward pricing is split into an initial setup fee (ideal for municipal capital budgets or grant funding) and an ongoing monthly service retainer (drawn from operating funds).
Cost Structure
$85,000*
One-time Design and Deployment Fee:
1
$15,000
Monthly Service Retainer Fee:
2
* Average cost but negotiated based on scope of work including volume and variety of record formats and data sources
Multi-Year Municipal Agreements Available
For municipal teams planning ahead for the April 26, 2028 compliance milestone, TownScribe offers structured multi-year agreements to secure digital infrastructure, hosting, and ongoing compliance support under a single, predictable municipal resolution. An annual 3% COLA adjustment is included in the price.
Licensing Term Options
$265,000
One Year
1
$450,400
Two Year
2
$641,362
Three Year
2
Benefits of a Multi-Year Approach:
Streamlined Governance: Consolidates initial setup and ongoing operations into a single budgeting and approval cycle, reducing recurring administrative overhead for the City Clerk and council.
Operational Continuity: Ensures seamless, uninterrupted hosting, security updates, and accessibility monitoring through the transition window and beyond, providing stability for staff and residents alike.
Budgetary Predictability: Locks in operational costs over multiple fiscal years, protecting the municipality from year-to-year pricing adjustments while supporting long-term financial planning.
Built by People Who Understand Civic Infrastructure
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TownScribe is designed and maintained by Tiny Little Cosmos (TLC), a design, technology, and storytelling studio led by Deepthi Welaratna and Morgan Fogarty. We bring together the ability to make complex public information understandable and the engineering discipline to make underlying systems resilient.
Deepthi Welaratna brings over 25 years of experience at the intersection of media, technology, and civic life. Her former civic tech startup, Thicket Labs, was hired by national, state, and local governments to provide the platform and the strategy for collaborative learning, decision making, and innovation programs serving millions of people in the US and around the world.
Morgan Fogarty is a full-stack software engineer with nearly a decade of experience turning complex design visions into resilient, scalable digital products. As CTO and Technical Lead, she brings a proven track record spearheading multi-team integrations and executing critical architecture and security overhauls across large-scale codebases.
Ready to Fortify Your Municipality's Public Record?
We'll start with a 15-minute digital accessibility audit of your current municipal website to assess ADA compliance status and develop a tailored plan for risk-mitigation.
Frequently Asked Questions (FAQ)
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TownScribe is a specialized digital government platform and content management system built exclusively for municipalities under 50,000 residents. It replaces fragile legacy websites with a fast, accessible, and secure digital front door.
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TownScribe is built from the ground up around WCAG 2.1 AA accessibility standards. It includes built-in publishing guardrails that help municipal staff maintain accessible documents and content as updates are made, drastically reducing compliance risk.
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We integrate structured, human-verified translation workflows directly into the CMS during our setup phase. This allows municipal staff to easily manage certified human-translated records and public notices side-by-side with English content, ensuring full equity compliance without breaking accessibility standards.
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Our pricing is split into a one-time migration and setup fee (covering archival restructuring and custom onboarding) followed by a predictable annual subscription (covering secure static-edge hosting, maintenance, and ongoing support). We also offer a three-year contract structure.
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TownScribe is powered by high-performance static-edge architecture rather than fragile, always-on database servers. This ensures 100% uptime, zero server maintenance, and lightning-fast loading speeds during severe weather events, local emergencies, and public safety surges.
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TownScribe is the product of Tiny Little Cosmos (TLC), a design, technology, and storytelling studio led by Deepthi Welaratna and Morgan Fogarty. We combine deep public-sector experience with rigorous software engineering.